Kindly double check for accuracy the item number and description before ordering.
Ordering by phone: Please feel free to call (304) 455-2495 to place your order between 9:00 am and 5 pm EST, Monday thru Friday.
Ordering by fax: Using the order form, FAX your order to (304) 455-3186, anytime.
Ordering by mail: An order form is provided for your convenience.
Pre-Orders are accepted if a later shipping date is needed. Ex: Order in Spring for Christmas shopping season deliveries.
TERMS OF PAYMENT
The company accepts check or money order payable to Popular Poplar Toys. All orders processed in this way will not be shipped until full payment is received and processed. If using a credit card (Visa or MasterCard only), please provide the entire credit card number, security code, and expiration date.
Shipping: We ship UPS/FedEx whenever possible. Orders to P.O. Boxes will be sent Parcel Post. If any item is damaged during shipment, please notify your local shipping office and call us as soon as possible.
Shipping Cost: Customer will be billed actual shipping cost. Credit card will not be charged until total shipping cost are included on invoice and order has shipped. Customers paying by check/money order, once shipping cost is included and invoice updated, you will be notified of order total. Once check/money order is received and processed, order will be shipped.
Your satisfaction is guaranteed! We fill orders as quickly as possible. Keep in mind that all of our toys are handmade so some orders may take longer than others. If there is any problem with your order, please let us know so that we may correct it. There is a 30-day guarantee on defective merchandise. (You pay postage at the point of return)
General Conditions: Price subject to change without notice. If any item is out of stock, we will ship balance when in stock.
Warning: Choking Hazard—Small parts, not for children under 3 years.